Privacy Policy

Safedrivers Sàrl ("we", "us", or "our"), operating as Federico Transfers, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website federicotransfers.ch and use our services.

This policy complies with the Swiss Federal Act on Data Protection (FADP/nLPD), which entered into force on September 1, 2023, and is aligned with the EU General Data Protection Regulation (GDPR) standards.

The data controller responsible for your personal data is:

We collect personal data in the following ways:

Data You Provide Voluntarily

When you use our contact or booking forms, you provide:

• Name (required)
• Email address (required)
• Phone number (required for bookings)
• Pickup and drop-off locations
• Travel details (date, time, number of passengers)
• Flight number (optional)
• Additional messages or special requests

Data Collected Automatically

When you visit our website, we automatically collect:

• IP address (anonymized for analytics)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent
• Referring website
• Approximate geographic location (country/region)

We process your personal data for the following purposes:

• Processing booking requests and providing our transfer services
• Communicating with you about your bookings and inquiries
• Sending quotes and confirmations
• Improving our website and services based on usage patterns
• Analyzing website traffic and user behavior (anonymized)
• Complying with legal obligations

Under the FADP, we process your data based on:

• Contract performance: Processing necessary to fulfill your booking or respond to your inquiry
• Consent: Where you have given explicit consent (e.g., for marketing communications)
• Legitimate interests: For improving our services and ensuring website security
• Legal obligations: Where required by Swiss law

We use the following third-party services that may process your data:

Some of our third-party service providers (Google, Formspree, Meta/WhatsApp) are based in the United States. When your data is transferred outside Switzerland, we ensure appropriate safeguards are in place:

• The receiving country has an adequate level of data protection as determined by the Swiss Federal Council
• Standard Contractual Clauses (SCCs) approved by the relevant authorities
• The recipient is certified under recognized frameworks (e.g., EU-US Data Privacy Framework)

The European Commission confirmed on January 15, 2024, that Switzerland provides an adequate level of data protection under the GDPR.

Our website uses cookies and similar technologies. Cookies are small text files stored on your device.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific sites
• Clear all cookies when closing the browser

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Booking data: 10 years (Swiss commercial law requirement)
• Contact form inquiries: 2 years
• Analytics data: 14 months (Google Analytics default)
• Cookies: As specified per cookie type above

After these periods, your data is securely deleted or anonymized.

Under the FADP, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to deletion: Request deletion of your data (subject to legal retention requirements)
• Right to restriction: Request limitation of data processing in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to data processing based on legitimate interests
• Right to withdraw consent: Withdraw your consent at any time (without affecting the lawfulness of prior processing)

To exercise any of these rights, please contact us at info@federicotransfers.ch. We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal data:

• HTTPS encryption for all data transmission
• Access controls and authentication for data systems
• Regular security updates and monitoring
• Staff training on data protection practices
• Careful selection of third-party vendors with adequate security measures

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):